In an emergency, what action should a medical assistant prioritize?

In an emergency situation, the immediate priority for a medical assistant is to call for help. This action is crucial because it ensures that professional medical assistance is on the way to address the emergency effectively. Promptly notifying the appropriate emergency services or alerting a healthcare provider can significantly impact patient outcomes during critical moments.

While organizing patient files, taking photographs, or performing administrative tasks may be important duties in a medical office, they do not address the urgency of an emergency. These actions can be deferred until the situation is stabilized, as the well-being and safety of the patient must come first. Prioritizing responses that immediately facilitate emergency care not only adheres to best practices but also aligns with protocols designed to protect patients in urgent need.